This position is responsible for supervision of an assigned Revenue Cycle billing team. The core responsibilities are management of staff assigned, ensure all inbound calls are answered, and outbound calls are made within existing guidelines. Must possess the ability to coach and/or take over calls requiring assistance to his/her employees. Must also ensure the highest level of customer service is performed by the team along with staff counseling and continued development. Ensure service level goals are met and/or exceeded. This position requires the ability to work independently, ability to accomplish goals, clear communicator, patience, flexibility and provide excellent customer service.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
An Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.