Air Medical Group Holdings

  • Communication Specialist 1

    Job Locations US-MO-O'Fallon
    Posted Date 2 weeks ago(10/10/2018 6:20 PM)
    iCIMS Requisition ID
    # of Openings
    Job Families (Portal Searching)
  • Overview

    Responsible for performing radio, telephone, and computer operations necessary to notify the appropriate emergency units in accordance with departmental procedures. Reviewing, confirming, and verifying the preflight risk assessment for completeness. Responsible for monitoring, tracking and logging the progress of the flight, and having situational awareness of the current and forecasted weather along the planned route of flight to assist in the safe conduct of the flight. Pass critical flight information to the Pilot in Command and the Operational Control Specialists Tier I. Assisting management with other duties as assigned.


    1. Call Processing
      • Process emergency and non-emergency requests
      • Identify and notify appropriate resources

    2. Flight Following
      • Actively monitor aircraft while in flight
      • Enter 15 minute position reports into the CAD system

    3. Documentation
      • Document all flight related information into CAD system
      • Place aircraft out of service and in service as necessary

    4. OCS / Risk Mitigation
      • Actively check the general weather impression for assigned region
      • Monitor aircraft for any in-flight emergencies
      • Review and acknowledge all 1/2/3 RA submissions

    5. Team Coordination
      • Keep partners abreast of pod activity
      • Coordinate with Tier I OCS / Supervisor / Medlink, as necessary
      • Complete daily Shift Summary

    6. Additional Duties
      • Performs other duties as assigned


    1. Education:
      • High School Diploma, GED, or Equivalent
      • CPR Certification
      • Licensed EMD preferred
      • NAACS required within 12 months of employment

    2. Skills:
      • Detail oriented
      • Ability to multi-task
      • Ability to function in a fast paced, at times high stress, work environment
      • Ability to have situational awareness with numerous units and situations
      • Computer literate

    3. Experience:
      • Prior Communications Center experience helpful but not required
      • Previous clerical, administrative, or general office experience preferred
      • Previous experience in prehospital setting (ground ambulance, fire department, law enforcement, etc)



    An Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

    Time Type (Portal Searching)

    Regular Full-Time


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