Air Medical Group Holdings

  • Communications Specialist I

    Job Locations US-MO-O'Fallon
    Posted Date 2 weeks ago(10/9/2019 9:22 AM)
    iCIMS Requisition ID
    2019-9782
    # of Openings
    1
    Job Families (Portal Searching)
    Communications
  • Overview

    Responsible for performing radio, telephone, and computer operations necessary to notify the appropriate emergency units in accordance with departmental procedures. Reviewing, confirming, and verifying the preflight risk assessment for completeness. Responsible for monitoring, tracking and logging the progress of the flight, and having situational awareness of the current and forecasted weather along the planned route of flight to assist in the safe conduct of the flight. Pass critical flight information to the Pilot in Command and the Operational Control Specialists Tier I. Assisting management with other duties as assigned.

    Responsibilities

    ESSENTIAL FUNCTIONS/DUTIES

     

    Call Processing:

    • Process emergency and non-emergency requests
    • Identify and notify appropriate resources

    Flight Following:

    • Actively monitor aircraft while in flight
    • Enter 15 minute position reports into the CAD system

    Documentation:

    • Document all flight related information into CAD system
    • Place aircraft out of service and in service as necessary

    OCS / Risk Mitigation:

    • Actively check the general weather impression for assigned region
    • Monitor aircraft for any in-flight emergencies
    • Review and acknowledge all 1/2/3 RA submissions

    Team Coordination:

    • Keep partners abreast of pod activity
    • Coordinate with Tier I OCS / Supervisor / Medlink, as necessary
    • Complete daily Shift Summary

    OTHER DUTIES

    • Performs other duties as assigned

    Qualifications

    QUALIFICATIONS

     

    Education:

     

    • High School Diploma, GED, or Equivalent
    • CPR Certification
    • Licensed EMD preferred
    • NAACS required within 12 months of employment

    Skills:

    • Detail oriented
    • Ability to multi-task
    • Ability to function in a fast paced, at times high stress, work environment
    • Ability to have situational awareness with numerous units and situations
    • Computer literate

    Experience:

    • Prior Communications Center experience helpful but not required
    • Previous clerical, administrative, or general office experience preferred
    • Previous experience in prehospital setting (ground ambulance, fire department, law enforcement, etc) preferred

    WORKING CONDITIONS AND PHYSICAL/MENTAL REQUIREMENTS

     

    • Must be able to perform job duties in a fast paced environment
    • Must be available to work nights, weekends and holidays
    • Make critical decisions in a timely manner
    • Frequently required to sit for long periods of time
    • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
    • Copying: transcribing, entering, or posting data.
    • Analyzing: examining and evaluating data. Presenting alternative actions in relation to the evaluation is frequently involved.
    • Coordinating: determining time, place, and sequence of operations or action to be taken on the basis of analysis of data. May include prioritizing multiple responsibilities and/or accomplishing them simultaneously.
    • Hearing: Perceiving the nature sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
    • Reaching: Extending hand(s) and arm(s) in any direction.
    • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
    • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than whole hand.

    Time Type (Portal Searching)

    Regular Full-Time

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